“Customers appreciate our personalised approach.”

Aymeric Chaouche (27) works at Atelier Sören van Laer in Bornem. What is his tip for strengthening the connection with customers?

“What sets us apart from others is our personal approach. For example, when decorating a table, we always look for a custom solution. We visit the customer’s home to study their environment and create something tailored to their needs. For a design that should make an impression, we don’t just stick some fresh flowers in floral foam. This approach takes time and requires sacrifices, but customers really appreciate this level of service.”